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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Smith

August 21, 2025

5  out of  5
rating by Tim Smith
"I have been a customer for over a year now and they are always great to work with. Julie was really helpful in updating some policy changes for me. I'm very pleased with the service."
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Just Me

August 20, 2025

5  out of  5
rating by Just Me
"Amazing office. Friendly staff. Very helpful."
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Brenda George

August 8, 2025

5  out of  5
rating by Brenda George
"Love State Farm. They are prompt and very helpful. Been a customer for years."
We responded:
"Thank you, Brenda! I'm happy to know you've had such a positive experience with us over the years. Your loyalty means a lot, and we're always here to assist you with any insurance needs. Thanks for choosing us!"
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Michael Hogan

August 8, 2025

5  out of  5
rating by Michael Hogan
"Jenna was very knowledgeable and patient while educating us along the way. Felt confident in her direction for us."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Jenna provided you with knowledgeable and patient service. It's great to know you felt confident in the guidance you received. If you have any more questions or need further assistance, feel free to reach out!"
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Daniel Mason

August 7, 2025

5  out of  5
rating by Daniel Mason
"Helpful staff with my auto insurance and umbrella policy. Always available."
We responded:
"Thank you, Daniel! I'm happy to hear that our team was able to assist you with your auto insurance and umbrella policy. We strive to be available whenever you need us. Let us know if there's anything else we can do for you!"
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Deborah Furlow

August 7, 2025

5  out of  5
rating by Deborah Furlow
"Just moved into the area and wanted to continue with State Farm for my car insurance. My call was answered with in the second ring. A live person answered as well. The customer service every time I call has been exceptional."
We responded:
"Thank you, Deborah! I'm happy to hear that our team has provided exceptional service and that your calls are answered promptly. We’re committed to making your experience with us as smooth as possible. Let us know if there's anything else we can assist you with!"
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John Robertson

August 6, 2025

5  out of  5
rating by John Robertson
"Great team at Englewood State Farm."
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Kim Ryan

August 5, 2025

5  out of  5
rating by Kim Ryan
"The staff is polite, helpful and knowledgeable. We have enjoyed working with this team."
We responded:
"Thank you, Kim! I'm happy to hear that you found our staff polite, helpful, and knowledgeable. We're glad you've enjoyed working with our team. Let us know if there's anything else we can assist you with!"
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Andrew Eichenberger

August 1, 2025

5  out of  5
rating by Andrew Eichenberger
"I’ve been with State Farm since 1997 and with Matt Smith State Farm since 2012 awesome experience would highly recommend to anybody looking for insurance"
We responded:
"Andrew, thank you for your loyalty and for sharing your experience! I'm happy to know that you've had such a positive journey with us since 2012. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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KC

July 31, 2025

5  out of  5
rating by KC
"We have had Matt Smith and his office for 10 yrs and has guided us through with insurance and very pleased ! Highly recommend them."
We responded:
"Thank you for your kind words, KC! I'm happy to know that you have been satisfied with our guidance over the past decade. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Matthew Lenfest

July 31, 2025

5  out of  5
rating by Matthew Lenfest
"Jenna was awesome and helped me get a new life insurance policy. A++ very kind and knowledgeable."
We responded:
"Matthew, thank you for your fantastic review! I'm happy to hear that Jenna provided such excellent service and helped you with your life insurance policy. We appreciate your kind words and are here for any future needs. Let us know if there's anything else we can assist with!"
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bob oleary

July 30, 2025

5  out of  5
rating by bob oleary
"Julie called and explained every ? I had. She was more than polite explaining answers to things I didn't understand. Spot on with returned calls. And sending emails on time."
We responded:
"Thank you for your review, Bob! I'm happy to hear that Julie was able to assist you so effectively. It's great to know she provided clear explanations and timely communication. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Amber Elder

July 30, 2025

5  out of  5
rating by Amber Elder
"Switch to State Farm and this local agency you will not be disappointed! Kayla and Matt are both amazing they helped us save so much on our car insurance and went above & beyond for us as we had a unusual situation."
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Mike Cole

July 30, 2025

5  out of  5
rating by Mike Cole
"Kayla is awesome, always answers quickly"
We responded:
"Thank you for your review, Mike! I'm happy to hear that Kayla has been responsive and helpful. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
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Mike Lyons

July 30, 2025

5  out of  5
rating by Mike Lyons
"Great service! Thanks"
We responded:
"Thank you, Mike! I'm happy you had a great experience with our service. We’re here to help with any insurance needs you may have!"
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Steve Kerkhof

July 29, 2025

5  out of  5
rating by Steve Kerkhof
"We have been State Farm customers for over 50 years! We have had multiple policies over those years. We have been taken very good care of, especially since retiring to Florida by agent Matt Smith! You can't go wrong with his agency!"
We responded:
"Thank you for your review, Steve! I'm happy to know that you've been with us for over 50 years and that Matt Smith has been able to take great care of you, especially during your retirement in Florida. We truly appreciate your loyalty and trust in our office. If there's anything else we can assist you with, just let us know!"
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Kristen Spring

July 25, 2025

5  out of  5
rating by Kristen Spring
"Julie was very helpful with questions I had about my policy."
We responded:
"Thank you for your review, Kristen! I'm happy to hear that Julie was able to assist you with your policy questions. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"
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Tom Sherman

July 25, 2025

5  out of  5
rating by Tom Sherman
"All people involved are great to deal with awesome people"
We responded:
"Thank you, Tom, for sharing your positive experience! I'm glad to hear that Kayla and the team made a great impression. We're here to help with any insurance needs you may have, so feel free to reach out anytime!"
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Thomas Francis

July 25, 2025

5  out of  5
rating by Thomas Francis
"Kayla always provides great service."
We responded:
"Thank you for your review, Thomas! I'm happy to hear that Kayla consistently delivers excellent service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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David Cattanio

July 24, 2025

5  out of  5
rating by David Cattanio
"Great communication, fast service very reliable been with for 10+ years,!!!"
We responded:
"Thank you for your review, David! I'm happy to know that our communication and service have met your expectations over the years. Your trust and loyalty mean a lot to us. Let us know if there's anything else we can do for you!"
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Janet DeNobrega

July 23, 2025

5  out of  5
rating by Janet DeNobrega
"Jessie is absolutely wonderful! As out of country clients, we really appreciate the extra effort she always go through to make sure we always get the best value for our insurance needs!"
We responded:
"Thank you for your review, Janet! I'm so happy to hear that Jessie has been able to provide you with exceptional service and value for your insurance needs. We truly appreciate your trust and are always here to help with anything you may need. Thanks for choosing us!"
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David Kelly

July 22, 2025

5  out of  5
rating by David Kelly
"Great service, people and pricing!"
We responded:
"Thank you for your review, David! I'm happy to know you appreciated our service, team, and pricing. If you ever need anything else, feel free to reach out!"
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diane griffie

July 16, 2025

5  out of  5
rating by diane griffie
"Moved everything along and efficiently."
We responded:
"Thank you, Diane! I'm happy to hear that everything was handled efficiently for you. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Monica Citrullo

Monica Citrullo

July 15, 2025

5  out of  5
rating by Monica Citrullo
"Julie did a fantastic job answering all my questions about my travel trailer coverage! Thanks Julie!"
We responded:
"Monica, thank you for your wonderful feedback! I'm delighted to hear that Julie was able to assist you with your travel trailer coverage questions. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
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Rebecca of Venice

July 15, 2025

5  out of  5
rating by Rebecca of Venice
"Jenna and the team is always responsive to what I need. If Jenna is not available then someone else helps me. Very good team, Matt"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that Jenna and the team are consistently responsive to your needs. It's great to know that our team is always ready to assist you. We appreciate your feedback and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"